General terms and conditions of business
General Terms and Conditions for Rental (as of March 2025)
1. General provisions
These General Terms and Conditions (GTC) regulate the rental of “hot rods” – hereinafter referred to as
“Vehicle” means - by HRTours GmbH (hereinafter “Leasing Company”) to customers (hereinafter
“Renter”). The rental of a vehicle is exclusively based on a written
Rental agreement and these General Terms and Conditions. These General Terms and Conditions apply exclusively.
The tenant’s terms and conditions are only valid if they are expressly agreed in writing by the landlord.
Austrian law applies, in particular the General Civil Code
Austrian Code of Civil Law (ABGB), the Consumer Protection Act (KSchG) and the Road Traffic Regulations
(Road Traffic Regulations).
The subject of the rental agreement is the transfer of possession and use of a vehicle for
the period specified in the rental agreement. The rental price is as stated in the rental agreement, which
Part of the rental agreement. The lessor is free to refuse to rent vehicles without giving reasons.
rent.
2. Booking, Payment & Cancellation
A booking is binding once it has been confirmed by the landlord in writing or by email.
One or more vehicles are reserved for the customer to rent at the agreed time.
The customer is obliged to pay the landlord the costs stated at the time of booking (rental price)
to be paid immediately to the landlord. Accepted payment methods are bank transfer,
Credit card, debit card or cash. The rental agreement will be concluded in writing on site before the
vehicle is handed over.
Cancellation policy:
Up to 48 hours before the start of the rental: refund less 10% processing fee.
48 to 24 hours before the start of the rental: refund of 50% of the rental price.
Less than 24 hours before the start of the rental: No refund.
As an alternative to a refund, the landlord may, at his discretion, offer a voucher for the
canceled tour, provided the renter requests this option in good faith. The rental price must
must be paid in full before the start of the tour at the latest.
If the rental cannot be carried out for safety reasons (e.g. severe weather), the
Landlords have the following options:
A free rebooking to a new date,
A voucher for later use, or
A refund less a processing fee of 10 euros.
3. Authorized drivers
Only persons named in the rental agreement may drive the vehicle. All drivers must have a
have a valid Class B driving licence or an equivalent foreign driving licence that
authorized to drive passenger cars in Austria.
Drivers must not be subject to a driving ban and must be at least 18 years old and physically and
be mentally fit (not impaired by medication/drugs/alcohol). The lessor may
prohibit if there are doubts about the driver’s fitness to drive.
The tenant is responsible for compliance with the legal regulations for driving
motor vehicles.
4. Special information / Use at your own risk
The renter and all authorized drivers understand and acknowledge that the rented vehicles
Special vehicles are those that differ considerably from ordinary vehicles in terms of operation and driving characteristics.
Even experienced drivers have to get used to the operation and
The renter and all authorized drivers accept
explicitly the increased risks associated with these vehicles compared to standard road vehicles
and assume full responsibility for these risks.
In this context, the renter and all authorized drivers use the vehicle(s) at their own
The landlord is not liable for damages, especially those resulting from risks in the
connection with the special design of the vehicle. The renter and all authorized
Drivers are particularly advised of the following special features and risks related to the design
of the vehicle:
The compact size of the vehicles, especially the wheels protruding from the chassis,
can make it more difficult to perceive their condition or state.
The vehicle does not have modern safety features such as anti-lock braking systems (ABS),
seat belts or airbags.
The vehicle is equipped with an automatic transmission and a highly sensitive steering system
(small movements of the steering wheel lead to significant changes in direction).
Unlike standard passenger cars, the vehicle’s brake is operated with the left
Foot operated.
The renter and all authorized drivers are obliged to familiarize themselves with the operation and
to familiarize yourself with the characteristics of the vehicle. This applies in particular to the steering and
Braking behavior. In case of uncertainty, the renter and all authorized drivers must
of the vehicle(s) or during instruction in its operation, clarification by the
The lessee and all authorized drivers may only begin the journey
start when he/she is confident that he/she can operate the vehicle safely.
Furthermore, the renter and all authorized drivers are advised that these vehicles
do not offer protection from the elements. The landlord is not liable for weather-related damage
or contamination.
The use of mobile phones while driving is prohibited under Austrian law.
5. Handover and acceptance of the vehicle
When taking over the vehicle, the renter must provide the following information for himself and all drivers named in the rental agreement:
Submit documents:
a valid identity card or passport,
a valid class B driving license or an equivalent foreign driving license,
which entitles you to drive passenger cars in Austria.
an EC card or credit card for the deposit
The vehicle will be returned to the renter in a roadworthy and technically perfect condition with a helmet
and a walkie-talkie.
If this is not the case, the renter/driver is obliged to report any defects upon taking over the vehicle
to the landlord and ensure that such defects are documented either photographically or in writing
be documented.
The vehicle will be handed over with sufficient fuel.
The renter will be informed about the special features of the vehicle operation upon handover
admitted.
By taking over the vehicle, the renter confirms that he is sufficiently familiar with the operation and
Instructed in how to handle the vehicle.
The renter is obliged to comply with all legal regulations for driving a motor vehicle,
in particular the Road Traffic Regulations (StVO), the Driving Licence Act (FSG) and the Motor Vehicle Act
(KFG) and ensure that other authorized drivers also comply with these. The renter is responsible for all
consequences arising from violations.
The renter ensures that all authorized drivers listed in the rental agreement also comply with these legal
comply with specifications and are liable for them.
6. Use of the vehicle
The vehicle may only be used for the purpose of the tour, under the guidance of a tour guide, along a
predefined route. All instructions of the guide or the rental company must be followed
If the driver loses contact with the group or the guide, he must immediately
Stop at a suitable location and contact the landlord or guide.
Riding is only permitted with a protective helmet that meets the legal requirements in Austria
The vehicle may only be used on public roads within Austria.
Use for off-road driving, motorsport, driving on race tracks or any test/practice driving is
prohibited, even if these routes have been approved for such purposes. Driving the vehicle
off public roads requires the written consent of the landlord. The use of the
The rental company reserves the right to use other geographical areas
or to impose restrictions on the use of the vehicle. The lessee is not
permitted to sublet the vehicle or to make it available to third parties for purposes other than the intended use
to be left to.
Explicit prohibitions:
The transport of dangerous substances within the meaning of the Austrian Ordinance on the Transport
dangerous goods is strictly prohibited.
The vehicle must not be used to tow other objects.
Only personal accessories or necessities that fit into the designated
fit into the pockets provided (e.g. clothes for the journey or a handbag).
The renter must treat the vehicle carefully and follow the operating instructions and the legal
The renter is particularly responsible for ensuring that the rented vehicle
remains in proper and roadworthy condition throughout the rental period and must
Pay particular attention to technical defects, such as oil pressure, tire pressure, unusual noises,
Chain slack or brake function. If there is any doubt as to whether the vehicle is in
proper condition, the tenant must inform the landlord and arrange for further
Refrain from using the vehicle.
The tenant must comply with all operating instructions, including prescribed
Fuel requirements and applicable legal regulations for vehicle use.
7. Parking the vehicle
All portable accessories must be removed when the vehicle is parked.
When leaving the vehicle, the renter/driver must take the vehicle keys with him and ensure that
that they are stored securely and are inaccessible to unauthorized persons.
8. Return of the vehicle
The renter must return the vehicle in proper condition together with all accessories to the
return at the agreed time and place.
In case of a breach of duty by the renter (e.g. failure to follow the guide’s instructions), the
Lessor entitled to request early return of the vehicle at a specific time
or to terminate the rental agreement without notice. In such cases, the vehicle must be returned immediately
be returned.
Late returns will result in charges of €100 per hour or part thereof.
In addition, the tenant must bear any further losses resulting from late return.
9. Obligations of the renter/driver in the event of damage
In case of damage or accident, the renter/driver is obliged to ensure:
Secure the accident site and ensure that after a breakdown or damage, all necessary
Measures to minimize damage and preserve evidence are taken, including the immediate
Notification of the police, even in the case of accidents without third party involvement, accidents in which the
Renter/driver acts negligently, or accidents involving wild animals.
The location and date of the accident as well as the names and addresses of all those involved in the accident
note, including:
License plates of the vehicles involved,
Names and contact information of witnesses,
Preparation of a sketch to be presented to the landlord.
Ensure that no statements or admissions of guilt are made by the renter/driver.
Take appropriate precautions at the accident scene. The renter/driver must not leave the accident scene
leave before fulfilling his duty to explain the incident and provide the necessary facts
to determine.
The renter/driver must immediately report the theft of the vehicle, vehicle parts or accessories to the
The last known location of the vehicle must be
If necessary, a sketch should be made.
The renter/driver is obliged to report any damage to the vehicle to the lessor immediately and personally
truthfully and completely. Police reports must be submitted to process the claim
be attached.
During further processing, the renter/driver is obliged to inform the lessor and his insurer
to support and provide all necessary information to clarify the claim and determine the
liability to be provided.
The renter/driver must provide a truthful written description of the essential facts
handed over immediately.
In the event of a breakdown where safe use of the vehicle is no longer guaranteed or
is affected, the renter/driver must take appropriate safety precautions and immediately
Coordinate with the rental company regarding necessary measures. Work on the rented vehicle (e.g.
B. Repair of damages) are only permitted with the express consent of the landlord. Costs that
without this consent will not be reimbursed.
10. Tenant's liability
The renter is liable to the lessor for all damage to the vehicle that occurs during the rental period
or caused by the use of the vehicle by the renter, as well as for the loss
of the vehicle (including vehicle parts and accessories) during this period. The renter is responsible for such
responsible for any damage or loss.
The tenant’s liability for damages also includes repair costs and any reduction in value or
In the event of a total loss, the replacement costs for the vehicle less its residual value.
The renter is also liable for – if necessary – towing costs, expert fees, other costs
or lost rental income for the landlord.
If the vehicle is left to third parties – including drivers specified in the rental agreement –
The tenant is liable for compliance with the provisions of this rental agreement as well as for the conduct of the
third parties as well as for his own behavior.
The renter is responsible for the consequences of traffic violations or criminal offenses related to
with the vehicle and is liable to the lessor.
The tenant is fully liable for all resulting fees and costs as well as for warning
or other fines or penalties. In such cases, the landlord is obliged to inform the authorities of the
Name of renter/driver to be communicated.
The tenant is liable in accordance with the statutory provisions for damages to third parties (e.g. other
road users), unless they are covered by existing liability insurance.
If the lessor, as the owner of the vehicle, is liable for such damage, the lessee must indemnify the lessor for the
compensate for any loss incurred.
11. Reduction of liability for damages
The renter may limit his liability for damage to the vehicle or loss by paying an additional
Reduce the fee by 10 euros, which reduces the deductible to 250 euros per claim
(Reduction of 50%). If the additional fee is not paid, the excess remains at 500
Euro.
This does not apply to damages caused by gross negligence or intentional misconduct
In such cases, liability is not limited. The reduction of liability is otherwise subject to the
agreed conditions, including separate provisions on the non-applicability of the
Reduction of liability in the event of violations (e.g. liability for driving while impaired or
Leaving the scene of an accident without permission).
The reduction of liability also does not apply in the event of intentional breach of obligations under the rental agreement by
the renter/driver. The payment of the excess in the event of damage applies regardless of previous
Damage to the vehicle and is always effectively collected in the event of damage, regardless of the extent
of the damage.
12. Insurance
The rental price includes at least the legally required motor vehicle liability insurance.
Insurance does not cover damage to items located in or on the vehicle.
13. Landlord’s liability
The lessor will endeavour to ensure that the vehicle is in good roadworthy condition and as
agreed timely. If a vehicle is not available and within 60
minutes, the renter can withdraw from the contract.
In this case, the customer/tenant is only entitled to a refund of payments already made.
Any further loss (travel costs, other rental costs) will not be reimbursed unless the
The landlord is liable for non-fulfillment of the contract due to intentional misconduct or gross negligence.
responsible.
Events that are unforeseeable, unavoidable or beyond the control of the landlord or for
for which the landlord is not responsible, such as force majeure, war, terrorist attacks or
Natural disasters release the landlord from his obligation to provide services on time.
The landlord is only liable for personal injury or property damage caused by intentional misconduct
or gross negligence. Otherwise, liability is limited to such damages that
are typically foreseeable when the contract is concluded, except where mandatory
provisions of Austrian law provide otherwise. The tenant uses the rented
Otherwise, use the vehicle at your own risk.
14. Security deposit
The lessor may require a security deposit of €500 (five hundred euros) before handing over the vehicle.
This deposit will be pre-authorized by a valid credit card in the name of the
tenant is secured.
This deposit serves as security for:
Damage or loss of equipment as described in Section 15.
Extraordinary cleaning costs that go beyond the standard cleaning after the rental
go out.
Replacement of missing accessories or documents.
Outstanding traffic fines or tolls according to Section 22 of the Road Traffic Regulations
(Road Traffic Regulations).
The full refund will be made within 3 working days after:
a) Contractual return of the vehicle at the agreed time and place,
b) Undisputed condition check by a signed handover protocol,
c) Submission of all original vehicle documents.
Deductions from the deposit require:
• Dated photo/video material as evidence of damage,
• Itemized repair invoices from certified workshops,
• Expert reports for claims over €300.
15. Loss or destruction of equipment
The rental includes a walkie-talkie, a helmet and a beanie hat. If the customer does not have one of these
If the customer loses or destroys items, he is fully responsible for replacing the lost or destroyed
to replace the item.
This costs:
• a walkie-talkie 75 euros,
• a helmet 90 euros,
• a beanie hat 10 euros.General Terms and Conditions for Rental (as of March 2025)
1. General provisions
These General Terms and Conditions (GTC) regulate the rental of “hot rods” – hereinafter referred to as
“Vehicle” means - by HRTours GmbH (hereinafter “Leasing Company”) to customers (hereinafter
“Renter”). The rental of a vehicle is exclusively based on a written
Rental agreement and these General Terms and Conditions. These General Terms and Conditions apply exclusively.
The tenant’s terms and conditions are only valid if they are expressly agreed in writing by the landlord.
Austrian law applies, in particular the General Civil Code
Austrian Code of Civil Law (ABGB), the Consumer Protection Act (KSchG) and the Road Traffic Regulations
(Road Traffic Regulations).
The subject of the rental agreement is the transfer of possession and use of a vehicle for
the period specified in the rental agreement. The rental price is as stated in the rental agreement, which
Part of the rental agreement. The lessor is free to refuse to rent vehicles without giving reasons.
rent.
2. Booking, Payment & Cancellation
A booking is binding once it has been confirmed by the landlord in writing or by email.
One or more vehicles are reserved for the customer to rent at the agreed time.
The customer is obliged to pay the landlord the costs stated at the time of booking (rental price)
to be paid immediately to the landlord. Accepted payment methods are bank transfer,
Credit card, debit card or cash. The rental agreement will be concluded in writing on site before the
vehicle is handed over.
Cancellation policy:
Up to 48 hours before the start of the rental: refund less 10% processing fee.
48 to 24 hours before the start of the rental: refund of 50% of the rental price.
Less than 24 hours before the start of the rental: No refund.
As an alternative to a refund, the landlord may, at his discretion, offer a voucher for the
canceled tour, provided the renter requests this option in good faith. The rental price must
must be paid in full before the start of the tour at the latest.
If the rental cannot be carried out for safety reasons (e.g. severe weather), the
Landlords have the following options:
A free rebooking to a new date,
A voucher for later use, or
A refund less a processing fee of 10 euros.
3. Authorized drivers
Only persons named in the rental agreement may drive the vehicle. All drivers must have a
have a valid Class B driving licence or an equivalent foreign driving licence that
authorized to drive passenger cars in Austria.
Drivers must not be subject to a driving ban and must be at least 18 years old and physically and
be mentally fit (not impaired by medication/drugs/alcohol). The lessor may
prohibit if there are doubts about the driver’s fitness to drive.
The tenant is responsible for compliance with the legal regulations for driving
motor vehicles.
4. Special information / Use at your own risk
The renter and all authorized drivers understand and acknowledge that the rented vehicles
Special vehicles are those that differ considerably from ordinary vehicles in terms of operation and driving characteristics.
Even experienced drivers have to get used to the operation and
The renter and all authorized drivers accept
explicitly the increased risks associated with these vehicles compared to standard road vehicles
and assume full responsibility for these risks.
In this context, the renter and all authorized drivers use the vehicle(s) at their own
The landlord is not liable for damages, especially those resulting from risks in the
connection with the special design of the vehicle. The renter and all authorized
Drivers are particularly advised of the following special features and risks related to the design
of the vehicle:
The compact size of the vehicles, especially the wheels protruding from the chassis,
can make it more difficult to perceive their condition or state.
The vehicle does not have modern safety features such as anti-lock braking systems (ABS),
seat belts or airbags.
The vehicle is equipped with an automatic transmission and a highly sensitive steering system
(small movements of the steering wheel lead to significant changes in direction).
Unlike standard passenger cars, the vehicle’s brake is operated with the left
Foot operated.
The renter and all authorized drivers are obliged to familiarize themselves with the operation and
to familiarize yourself with the characteristics of the vehicle. This applies in particular to the steering and
Braking behavior. In case of uncertainty, the renter and all authorized drivers must
of the vehicle(s) or during instruction in its operation, clarification by the
The lessee and all authorized drivers may only begin the journey
start when he/she is confident that he/she can operate the vehicle safely.
Furthermore, the renter and all authorized drivers are advised that these vehicles
do not offer protection from the elements. The landlord is not liable for weather-related damage
or contamination.
The use of mobile phones while driving is prohibited under Austrian law.
5. Handover and acceptance of the vehicle
When taking over the vehicle, the renter must provide the following information for himself and all drivers named in the rental agreement:
Submit documents:
a valid identity card or passport,
a valid class B driving license or an equivalent foreign driving license,
which entitles you to drive passenger cars in Austria.
an EC card or credit card for the deposit
The vehicle will be returned to the renter in a roadworthy and technically perfect condition with a helmet
and a walkie-talkie.
If this is not the case, the renter/driver is obliged to report any defects upon taking over the vehicle
to the landlord and ensure that such defects are documented either photographically or in writing
be documented.
The vehicle will be handed over with sufficient fuel.
The renter will be informed about the special features of the vehicle operation upon handover
admitted.
By taking over the vehicle, the renter confirms that he is sufficiently familiar with the operation and
Instructed in how to handle the vehicle.
The renter is obliged to comply with all legal regulations for driving a motor vehicle,
in particular the Road Traffic Regulations (StVO), the Driving Licence Act (FSG) and the Motor Vehicle Act
(KFG) and ensure that other authorized drivers also comply with these. The renter is responsible for all
consequences arising from violations.
The renter ensures that all authorized drivers listed in the rental agreement also comply with these legal
comply with specifications and are liable for them.
6. Use of the vehicle
The vehicle may only be used for the purpose of the tour, under the guidance of a tour guide, along a
predefined route. All instructions of the guide or the rental company must be followed
If the driver loses contact with the group or the guide, he must immediately
Stop at a suitable location and contact the landlord or guide.
Riding is only permitted with a protective helmet that meets the legal requirements in Austria
The vehicle may only be used on public roads within Austria.
Use for off-road driving, motorsport, driving on race tracks or any test/practice driving is
prohibited, even if these routes have been approved for such purposes. Driving the vehicle
off public roads requires the written consent of the landlord. The use of the
The rental company reserves the right to use other geographical areas
or to impose restrictions on the use of the vehicle. The lessee is not
permitted to sublet the vehicle or to make it available to third parties for purposes other than the intended use
to be left to.
Explicit prohibitions:
The transport of dangerous substances within the meaning of the Austrian Ordinance on the Transport
dangerous goods is strictly prohibited.
The vehicle must not be used to tow other objects.
Only personal accessories or necessities that fit into the designated
fit into the pockets provided (e.g. clothes for the journey or a handbag).
The renter must treat the vehicle carefully and follow the operating instructions and the legal
The renter is particularly responsible for ensuring that the rented vehicle
remains in proper and roadworthy condition throughout the rental period and must
Pay particular attention to technical defects, such as oil pressure, tire pressure, unusual noises,
Chain slack or brake function. If there is any doubt as to whether the vehicle is in
proper condition, the tenant must inform the landlord and arrange for further
Refrain from using the vehicle.
The tenant must comply with all operating instructions, including prescribed
Fuel requirements and applicable legal regulations for vehicle use.
7. Parking the vehicle
All portable accessories must be removed when the vehicle is parked.
When leaving the vehicle, the renter/driver must take the vehicle keys with him and ensure that
that they are stored securely and are inaccessible to unauthorized persons.
8. Return of the vehicle
The renter must return the vehicle in proper condition together with all accessories to the
return at the agreed time and place.
In case of a breach of duty by the renter (e.g. failure to follow the guide’s instructions), the
Lessor entitled to request early return of the vehicle at a specific time
or to terminate the rental agreement without notice. In such cases, the vehicle must be returned immediately
be returned.
Late returns will result in charges of €100 per hour or part thereof.
In addition, the tenant must bear any further losses resulting from late return.
9. Obligations of the renter/driver in the event of damage
In case of damage or accident, the renter/driver is obliged to ensure:
Secure the accident site and ensure that after a breakdown or damage, all necessary
Measures to minimize damage and preserve evidence are taken, including the immediate
Notification of the police, even in the case of accidents without third party involvement, accidents in which the
Renter/driver acts negligently, or accidents involving wild animals.
The location and date of the accident as well as the names and addresses of all those involved in the accident
note, including:
License plates of the vehicles involved,
Names and contact information of witnesses,
Preparation of a sketch to be presented to the landlord.
Ensure that no statements or admissions of guilt are made by the renter/driver.
Take appropriate precautions at the accident scene. The renter/driver must not leave the accident scene
leave before fulfilling his duty to explain the incident and provide the necessary facts
to determine.
The renter/driver must immediately report the theft of the vehicle, vehicle parts or accessories to the
The last known location of the vehicle must be
If necessary, a sketch should be made.
The renter/driver is obliged to report any damage to the vehicle to the lessor immediately and personally
truthfully and completely. Police reports must be submitted to process the claim
be attached.
During further processing, the renter/driver is obliged to inform the lessor and his insurer
to support and provide all necessary information to clarify the claim and determine the
liability to be provided.
The renter/driver must provide a truthful written description of the essential facts
handed over immediately.
In the event of a breakdown where safe use of the vehicle is no longer guaranteed or
is affected, the renter/driver must take appropriate safety precautions and immediately
Coordinate with the rental company regarding necessary measures. Work on the rented vehicle (e.g.
B. Repair of damages) are only permitted with the express consent of the landlord. Costs that
without this consent will not be reimbursed.
10. Tenant's liability
The renter is liable to the lessor for all damage to the vehicle that occurs during the rental period
or caused by the use of the vehicle by the renter, as well as for the loss
of the vehicle (including vehicle parts and accessories) during this period. The renter is responsible for such
responsible for any damage or loss.
The tenant’s liability for damages also includes repair costs and any reduction in value or
In the event of a total loss, the replacement costs for the vehicle less its residual value.
The renter is also liable for – if necessary – towing costs, expert fees, other costs
or lost rental income for the landlord.
If the vehicle is left to third parties – including drivers specified in the rental agreement –
The tenant is liable for compliance with the provisions of this rental agreement as well as for the conduct of the
third parties as well as for his own behavior.
The renter is responsible for the consequences of traffic violations or criminal offenses related to
with the vehicle and is liable to the lessor.
The tenant is fully liable for all resulting fees and costs as well as for warning
or other fines or penalties. In such cases, the landlord is obliged to inform the authorities of the
Name of renter/driver to be communicated.
The tenant is liable in accordance with the statutory provisions for damages to third parties (e.g. other
road users), unless they are covered by existing liability insurance.
If the lessor, as the owner of the vehicle, is liable for such damage, the lessee must indemnify the lessor for the
compensate for any loss incurred.
11. Reduction of liability for damages
The renter may limit his liability for damage to the vehicle or loss by paying an additional
Reduce the fee by 10 euros, which reduces the deductible to 250 euros per claim
(Reduction of 50%). If the additional fee is not paid, the excess remains at 500
Euro.
This does not apply to damages caused by gross negligence or intentional misconduct
In such cases, liability is not limited. The reduction of liability is otherwise subject to the
agreed conditions, including separate provisions on the non-applicability of the
Reduction of liability in the event of violations (e.g. liability for driving while impaired or
Leaving the scene of an accident without permission).
The reduction of liability also does not apply in the event of intentional breach of obligations under the rental agreement by
the renter/driver. The payment of the excess in the event of damage applies regardless of previous
Damage to the vehicle and is always effectively collected in the event of damage, regardless of the extent
of the damage.
12. Insurance
The rental price includes at least the legally required motor vehicle liability insurance.
Insurance does not cover damage to items located in or on the vehicle.
13. Landlord’s liability
The lessor will endeavour to ensure that the vehicle is in good roadworthy condition and as
agreed timely. If a vehicle is not available and within 60
minutes, the renter can withdraw from the contract.
In this case, the customer/tenant is only entitled to a refund of payments already made.
Any further loss (travel costs, other rental costs) will not be reimbursed unless the
The landlord is liable for non-fulfillment of the contract due to intentional misconduct or gross negligence.
responsible.
Events that are unforeseeable, unavoidable or beyond the control of the landlord or for
for which the landlord is not responsible, such as force majeure, war, terrorist attacks or
Natural disasters release the landlord from his obligation to provide services on time.
The landlord is only liable for personal injury or property damage caused by intentional misconduct
or gross negligence. Otherwise, liability is limited to such damages that
are typically foreseeable when the contract is concluded, except where mandatory
provisions of Austrian law provide otherwise. The tenant uses the rented
Otherwise, use the vehicle at your own risk.
14. Security deposit
The lessor may require a security deposit of €500 (five hundred euros) before handing over the vehicle.
This deposit will be pre-authorized by a valid credit card in the name of the
tenant is secured.
This deposit serves as security for:
Damage or loss of equipment as described in Section 15.
Extraordinary cleaning costs that go beyond the standard cleaning after the rental
go out.
Replacement of missing accessories or documents.
Outstanding traffic fines or tolls according to Section 22 of the Road Traffic Regulations
(Road Traffic Regulations).
The full refund will be made within 3 working days after:
a) Contractual return of the vehicle at the agreed time and place,
b) Undisputed condition check by a signed handover protocol,
c) Submission of all original vehicle documents.
Deductions from the deposit require:
• Dated photo/video material as evidence of damage,
• Itemized repair invoices from certified workshops,
• Expert reports for claims over €300.
15. Loss or destruction of equipment
The rental includes a walkie-talkie, a helmet and a beanie hat. If the customer does not have one of these
If the customer loses or destroys items, he is fully responsible for replacing the lost or destroyed
to replace the item.
This costs:
• a walkie-talkie 75 euros,
• a helmet 90 euros,
• a beanie hat 10 euros.
