سياسة الخصوصية
1. Introduction
We take the protection of your personal data very seriously. In this privacy policy we inform
about what personal data we collect, how we use it and what rights you have
have.
2. Person responsible
HRTours GmbH
Judengasse 4
1010 Vienna
Servus@hotrod-tour-wien.com
0660 6308773
3. Collection and processing of personal data
We process your personal data only within the framework of the legal provisions of the
GDPR and the Austrian Data Protection Act (DSG). The following data may be collected:
Contact details (e.g. name, email address, telephone number)
Contract and booking data (e.g. rental agreements, selected vehicles, rental period)
Payment information (e.g. credit card details, billing details)
Driver's license details (if required by law)
Usage data (e.g. pages visited, access times, IP address)
Technical data (e.g. browser type, operating system)
4. Purposes of data processing
Your data will be processed for the following purposes:
Provision and management of rental vehicles
Processing bookings and contracts
Payment processing
Compliance with legal regulations (e.g. identity verification, driver's license checks)
Processing of damage cases and insurance claims
Customer service and communication
Analysis of user behavior to optimize our offering
5. Legal basis for processing
Your data is processed on the basis of the following legal bases:
Your consent (Art. 6 para. 1 lit. a GDPR)
Performance of the contract or pre-contractual measures (Art. 6 (1) (b) GDPR)
Legal obligation (Art. 6 (1) (c) GDPR)
Legitimate interest (Art. 6 (1) (f) GDPR)
6. Disclosure to third parties
We will only disclose your data if this is permitted or required by law.
take place at:
IT service providers who operate our website
Payment service providers
Insurance companies and claims adjusters
Authorities (e.g. police, tax authorities), provided there is a legal obligation
Debt collection companies for outstanding payments
7. Cookies and tracking technologies
Our website uses cookies and tracking tools to analyze usage and
You can change your cookie settings at any time or refuse the use of
contradict.
Use of Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies that are stored on your device and enable analysis of your use of the website. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there.
We use Google Analytics with IP anonymization enabled. This means that Google will truncate your IP address within the EU or EEA before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
The use of Google Analytics is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. You may revoke your consent at any time.
Use of Google Tag Manager
We use Google Tag Manager, a service provided by Google Ireland Limited, to manage website tags via an interface. The Tag Manager itself does not collect personal data. However, it may trigger other tags that may collect data. Google only receives information about which tags were triggered and how.
Use of Meta Pixel
Our website uses the Meta Pixel (formerly Facebook Pixel) from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The Meta Pixel allows us to track user behavior after clicking on a Facebook or Instagram ad and being redirected to our website. This helps us evaluate the effectiveness of our ads and optimize our advertising strategy.
The data collected via the Meta Pixel is anonymous to us and does not reveal any personal information. However, Meta may associate this data with your Meta account and use it for its own advertising purposes.
The use of the Meta Pixel is based on your explicit consent under Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. You may withdraw your consent at any time.
8. Storage period
Your personal data will only be stored for as long as necessary for the stated purposes
is required or there are legal retention obligations.
9. Your rights
You have the right to:
Information (Art. 15 GDPR)
Correction (Art. 16 GDPR)
Deletion (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Objection to processing (Art. 21 GDPR)
Complaint to the Data Protection Authority (https://www.dsb.gv.at/)
10. Contact
If you have any questions about data protection, you can contact us using the contact details provided above.
11. Changes to this Privacy Policy
We reserve the right to amend this privacy policy. The latest version can be found at
our website.
