Privacy Policy

1. Introduction

We take the protection of your personal data very seriously. In this privacy policy we inform

about what personal data we collect, how we use it and what rights you have

have.

2. Person responsible

HRTours GmbH

Judengasse 4

1010 Vienna

Servus@hotrod-tour-wien.at

0660 6308773

3. Collection and processing of personal data

We process your personal data only within the framework of the legal provisions of the

GDPR and the Austrian Data Protection Act (DSG). The following data may be collected:

  • Contact details (e.g. name, email address, telephone number)
  • Contract and booking data (e.g. rental agreements, selected vehicles, rental period)
  • Payment information (e.g. credit card details, billing details)
  • Driver's license details (if required by law)
  • Usage data (e.g. pages visited, access times, IP address)
  • Technical data (e.g. browser type, operating system)

4. Purposes of data processing

Your data will be processed for the following purposes:

  • Provision and management of rental vehicles
  • Processing bookings and contracts
  • Payment processing
  • Compliance with legal regulations (e.g. identity verification, driver's license checks)
  • Processing of damage cases and insurance claims
  • Customer service and communication
  • Analysis of user behavior to optimize our offering

5. Legal basis for processing

Your data is processed on the basis of the following legal bases:

  • Your consent (Art. 6 para. 1 lit. a GDPR)
  • Performance of the contract or pre-contractual measures (Art. 6 (1) (b) GDPR)
  • Legal obligation (Art. 6 (1) (c) GDPR)
  • Legitimate interest (Art. 6 (1) (f) GDPR)

6. Disclosure to third parties

We will only disclose your data if this is permitted or required by law.

take place at:

  • IT service providers who operate our website
  • Payment service providers
  • Insurance companies and claims adjusters
  • Authorities (e.g. police, tax authorities), provided there is a legal obligation
  • Debt collection companies for outstanding payments

7. Cookies and tracking technologies

Our website uses cookies and tracking tools to analyze usage and

You can change your cookie settings at any time or refuse the use of

contradict.

8. Storage period

Your personal data will only be stored for as long as necessary for the stated purposes

is required or there are legal retention obligations.

9. Your rights

You have the right to:

  • Information (Art. 15 GDPR)
  • Correction (Art. 16 GDPR)
  • Deletion (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection to processing (Art. 21 GDPR)
  • Complaint to the Data Protection Authority (https://www.dsb.gv.at/)

10. Contact

If you have any questions about data protection, you can contact us using the contact details provided above.

11. Changes to this Privacy Policy

We reserve the right to amend this privacy policy. The latest version can be found at

our website.